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3-star hotel Check-in 14:00 · Check-out 12:00

Hotel del Capitán de Puebla S.A de C.V.

Experience unparalleled service and charm at Hotel del Capitán de Puebla S.A de C.V., a stunning colonial hotel in Puebla's vibrant Centro area. Enjoy immaculate rooms, warm hospitality, and proximity to iconic attractions like the Catedral de Puebla and

Av 14 Ote 218, COLONIA CENTRO, 72000 Heroica Puebla de Zaragoza, Pue., Mexico View on map
9/10
Exceptional Based on 348 recent guest reviews
Free Wi-Fi Free parking Accessible Laundry service Kid-friendly
What recent guests emphasize

Cozy colonial charm with exceptional location and friendly service

Visitors appreciate the historic ambiance, cleanliness, and welcoming staff, along with easy access to Puebla’s cultural highlights. Some note minor drawbacks with water temperature and limited amenities.

Guests often praise

  • Immaculate, clean rooms in a beautifully preserved colonial building
  • Friendly, helpful, and attentive staff providing excellent service
  • Great rooftop terrace and inviting communal spaces for relaxation
  • Convenient central location near the Zócalo and historic sites
  • Affordable rates offering good value for the experience

Worth knowing

  • Water temperature can be only lukewarm, which may affect showers
  • No air conditioning or swimming pool on site
  • Breakfast and restaurant services are not available at the hotel
  • Some rooms include kitchen facilities for self-catering
  • Free Wi-Fi and parking provided; property is accessible and smoke-free

Best for

  • Travelers seeking authentic colonial atmosphere in the city center
  • Visitors wanting easy walking access to Puebla’s main museums and cathedral
  • Guests valuing friendly personal service in a historic setting
  • Families or small groups appreciating kid-friendly and kitchen-equipped rooms
  • Budget-conscious tourists looking for comfort without luxury extras
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About this property

Welcome to Hotel del Capitán de Puebla S.A de C.V.

Hotel del Capitán de Puebla S.A de C.V. stands out as a remarkable gem in Heroica Puebla de Zaragoza, boasting a commendable rating of 4.5 stars. Nestled in the heart of the vibrant Colonia Centro, this historic hotel, originally built in the 1500s, enchants its guests with a blend of rich history and modern hospitality.

As guests step into the hotel, they are greeted by a warm ambiance that reflects the colonial architecture. The atmosphere is inviting, and the staff are renowned for their impeccable service. Customer reviews consistently highlight the friendly demeanor of the employees, making every visitor feel special. Arcy Hernandez, a satisfied guest, passionately noted, "If I could give them 10 stars I would," emphasizing the dedication and attentiveness of the hotel staff.

Comfort is prioritized at Hotel del Capitán. The rooms are well-maintained, ensuring cleanliness and an inviting atmosphere. Guests can expect a cozy stay, with the added benefit of free Wi-Fi and on-site parking. While there is no restaurant on the premises, the hotel's proximity to various high-end dining options in downtown Puebla allows guests to explore local culinary delights with ease.

Hotel del Capitán de Puebla is not only an ideal resting place but also serves as a strategic hub for those looking to delve into the rich cultural tapestry of Puebla. The hotel is just a few blocks away from iconic attractions such as the majestic Catedral de Puebla and the Museo Amparo, where visitors can immerse themselves in art and history.

Many guests also appreciate the charm of the beautiful terrace, where they can unwind with a cup of complimentary tea or coffee. Masha M, another happy customer, expressed her joy by mentioning, "We loved everything about the hotel!" This sentiment resonates with many who seek a touch of tranquility amidst the bustling city life.

In conclusion, Hotel del Capitán de Puebla S.A de C.V. is more than just a place to stay; it is an experience rooted in history and enriched by exceptional service. Whether traveling for leisure or business, visitors will find themselves captivated by the hotel's unique character and the genuine hospitality that each staff member offers. It is a destination worth returning to for those who wish to explore the wonders of Puebla.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking
Accessible
Laundry service
Kid-friendly
Kitchens in some rooms
Smoke-free

Not available at this property

Breakfast
Pool
Air-conditioned
Pet-friendly
Restaurant
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

AH
Arcy Hernandez Aug 01, 2025
10

If I could give them 10 stars I would. I feel this hotel is underrated. It’s a beautiful historic hotel built in the 1500’s. It has served many roles since then but it’s now a hotel. The service was immaculate and so were the rooms. Every single person that works there was super friendly, helpful and catered to us. My friend and I got our own room and each one of us enjoyed our stay. We felt very comfortable. They have lots of spaces to relax. There’s a table in the lobby. Second floor has a living room. And they have a GIANT rooftop. They are located downtown and they are only a quick 5 minute walk to the Zocalo. But they are located closed to so many other stuff. They are a 5 minute walk on to the opposite direction to the historic Cinco de Mayo Avenue. Did I mention the rooms are very affordable. I will definitely recommend to my friends and family and if I’m ever in town, I’ll stay here again. One negative is that the water wasn’t very hot. It was barely warm enough to shower.

BH
Brian Holden May 31, 2025
10

Exclent location, a couple of blocks from downtown Puebla. Lovely and hospitable service!

MM
Masha M Apr 15, 2025
10

We stayed 3 nights and loved everything about the hotel! It's a beautiful colonial house, very conveniently located, the rooms are nice and very clean, the terrace is beautiful and they even offer free tea and coffee. Jonathan and both ladies from the reception were friendly and helpful. Muchas gracias por su trabajo, nos encantaría volver un día.

Location & neighborhood

Where you'll find Hotel del Capitán de Puebla S.A de C.V.

Puebla, Mexico

Atmospheric colonial center with the Catedral de Puebla, Amparo art museum & high-end restaurants.

  • Terminal Puebla Tren Turistico 21 min Walk
  • San Francisco 7 min Walk
  • 14 Ote.- Heroes Del 5 De Mayo 7 min Walk
  • Puebla International Airport 38 min Car · 2 hr 4 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Puebla. Distances are rough real-world times, not straight-line.

Museo Amparo 11,227 reviews

Museo Amparo

C. 2 Sur 708, Centro, 72000 Heroica Puebla de Zaragoza, Pue., Mexico

4.7 · Art Museum
Biblioteca Palafoxiana 4,525 reviews

Biblioteca Palafoxiana

Av 5 Ote 5, Centro histórico de Puebla, 72000 Heroica Puebla de Zaragoza, Pue., Mexico

4.7 · Museum
Catedral de Puebla 19,137 reviews

Catedral de Puebla

C. 16 de Septiembre s/n, Centro histórico de Puebla, 72000 Heroica Puebla de Zaragoza, Pue., Mexico

4.8 · Catholic Cathedral
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